Access Specialist (Personal Services)
Position: Access Specialist
Employment Status: Full-Time (FT)
Position Summary:
Bridgeway Center, Inc. (BCI) is seeking applicants who want to work in an outpatient setting for adults, children, family, Mental Health (MH) and
Substance Abuse (SA) services. Applicants must be outgoing, like working with the public, and welcome BCIs clients cheerfully while providing
superior customer service. Must have the ability to multi-task and always remain professional to ensure that each client walks away having had a
positive and helpful therapeutic experience.
The Access Specialist is responsible for providing reception and administrative duties, which include greeting clients and other visitors, answering
phones, and BCI answering inquiries. The Access Specialist demonstrates excellent customer service skills and professionalism when interacting
with difficult clients/patients. The Access Specialist obtains client data and ensures that all information collected is accurate. This includes entering
the information into the Electronic Health Record (EHR) in a timely manner and updating established clients information as needed. The Access
Specialist schedules and verifies routine client appointments, reschedule appointments as necessary, notifies clients/patients of previous balances,
obtains daily schedules, and makes return client/patient appointments as necessary. The Access Specialist maintains strict client confidentiality,
assists with all filing as needed, collects payment with cash or processes credit card payments for services, and provides receipts. The Access
Specialist balances/reconciles their cash drawer daily.
Applicants must be outgoing and enjoy working with the public, professional, and para-professional team. Have the ability to collaborate and
communicate with BCI departments and external stakeholders. Must be able to multi-task and remain professional at all times to ensure that each
client has a positive and helpful therapeutic experience.
Why Join BCI?
At BCI, youll be part of a dynamic and innovative team dedicated to improving the quality of life for the individuals we serve. As an Access Specialist,
your work will be both rewarding and impactful, as you make a difference every day in the lives of our clients.
An evidenced-based service model with proven results is used by the program. We provide comprehensive training, mentoring, and coaching
throughout your onboarding process to ensure your success and professional growth.
We encourage you to explore this amazing opportunity further by submitting your application and resume today!
Benefits Offered: BCI offers competitive salary and benefits. Benefits include:
Eleven (11) Paid Holidays Seventeen (17) days per year of PTO 403(b) Retirement Plan with Employer Match Employee Assistance Program (EAP) Health Care / Dependent Care Reimbursement Program Employer Paid $15,000.00 Life Insurance Teladoc Health Insurance Vision / Dental Insurance
