Administrative Operations Manager (Finance)

Dept Number/Name: 0-0431-000 / Victim Assist & Violence Prev

College Division: Stud Affairs-Wellness

Salary Plan: Administrative

Job Code/Title: 4380 / Operations Manager

Hiring Salary/Salary Range: $57,000 - $59,000

Position Number: 00059224

ORGANIZATIONAL SUMMARY:

The Center for Victim Advocacy & Violence Prevention (CVAVP) is part of the Health and Wellness unit within Student Success. Our office fosters a safe, supportive community through innovative primary prevention programs, trauma-informed survivor empowerment, and compassionate, confidential services to USF students, faculty, and staff who have experiences crime, violence, or abuse.

POSITION SUMMARY:

The Administrative Operations Manager is responsible for managing FWS student advocacy staff, assisting with: 1) developing policies and procedures, 2) CVAVP communication and logistics, and 3) ensuring that USF and state policies and procedures are followed. Additionally, this position will have revenue, expense, and budget responsibilities.

Nature of Work: This position reports to an Assistant Director, Associate Director, Director or other appropriate administrator. The Operations Manager must be able to use a high degree of initiative and independent judgment. This position requires human and financial knowledge to manage an operation of an area/unit or department. This position also requires the ability to resolve daily issues that arise in the department, excellent communication skills and the ability to develop and maintain highly effective working relationships.

RESPONSIBILITIES:

• Serve as the first point of contact for individuals seeking support and resources related to victim advocacy and violence prevention. Oversee day-to-day administrative support activities, including handling phone calls, managing the VA mailbox, walk-ins (on in-office days), scheduling participants or clients, assisting with staff calendars, and processing record requests. Provide appropriate support and resources during crisis situations.
• Manage office logistics such as ordering supplies, paying bills, tracking and maintaining the budget, reconciliation, processing work orders, and assisting with violence prevention event logistics. Help manage the file and information systems (specifically Vector, Maxient, and Canvas), including organization, maintenance, custody, archiving, storage, and record retention/destruction processes, as well as tracking case files, pulling & creating reports, making edits, and working with systems administrators regarding updates/edits. If awarded FWSP, recruit & supervise students.
• Assist in the development & implementation of administrative office policies and procedures, CVAVP strategic goals, and office forms. Work with the Director to develop and manage the CVAVP Canvas platform, which will include policies & procedures, resources, training materials, staff required trainings/forms, etc.
• Assist in developing and distributing (including through Bullsconnect) informational and marketing materials, including pamphlets, flyers, and social media posts. Help develop targeted campus and community distribution lists. Collaborate with the Director to develop and launch to launch the State of Florida Advocacy Network, featuring a listserv and bi-monthly virtual meetings.
• Create and maintain a professional LinkedIn page for the office, ensuring alignment with organizational goals and branding. As requested, support staff in building and optimizing their individual LinkedIn profiles to reflect their expertise and contributions. Maintain the CVAVP website.
• Assist in developing agendas for staff meetings; record, organize, and maintain meeting notes and documentation. As requested, assist with materials for bi-weekly professional development sessions (LEAD Learn, Envision, Assess, Develop). Actively participate in staff meetings, trainings, and professional development activities as required.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

This position requires a High School diploma or equivalent with four years of customer service related experience including at least one year of supervisory experience.

Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is
conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an
alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure, certification, or registration
required for the position of employment as established by the public employer and indicated in the
advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.

PREFERRED QUALIFICATIONS:

Master's degree and 3 years of administrative/higher education work experience, with a passion for helping others.

USF Tampa

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 38614

Posting Date: 1/24/2025

Posting End Date: 1/31/2025

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

USF's Equal Opportunity Affirmative Action Statement .

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location

Campus map and location overview: USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .

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