Student Success Coach/Advisor (Finance)
Dept Number/Name: 0-2108-000 / Computer Science & Engineering
College Division: Academic Affairs, College of Artificial Intelligence, Cybersecurity & Computing
Salary Plan: Administrative
Job Code/Title: 4425 / Academic Advisor II
Hiring Salary/Salary Range: Commensurate with Experience
Position Number: 00059509
ORGANIZATIONAL SUMMARY:
The vision for the College of Artificial Intelligence, Cybersecurity, and Computing (CAICC) is to offer undergraduate and graduate degree programs that prepare USF students for high-demand careers, empower faculty to conduct scholarly research that leads to groundbreaking discoveries and technological advancements, grow industry partnerships and promote ethical considerations and trust throughout the digital transformation underway in our world.
POSITION SUMMARY:
The College of AI, Cybersecurity, and Computing (CAICC) at USF is seeking a Student Success Coach / Advisor (Academic Advisor II level) to support upper-level undergraduate students in achieving academic and professional success. As an Upper-Level Success Coach, you will provide academic advising, career coaching, and mentorship to help students stay on track for graduation and prepare for their future careers. You will be part of a collaborative advising team, working alongside multiple professional advisors and a lower-level success coach. Your responsibilities include guiding students through course selection, degree planning, and specialization choices, as well as offering career development support through resume reviews, technical interview preparation, and networking opportunities. Additionally, you will identify at-risk students, implement retention strategies, and develop workshops as needed. You will also foster connections with industry and research opportunities, helping students launch careers in tech or pursue graduate studies. This role demands strong interpersonal skills, a deep understanding of the tech industry and job market, and a passion for helping students overcome academic and professional challenges
RESPONSIBILITIES:
Identify upper-level CAICC undergraduate students requiring intervention through advising records and class performance data. Conduct group and individual coaching sessions to support their academic success. Work to identify and address barriers hindering their progress. The ultimate goal is to ensure all students graduate within four years.
Support upper-level CAICC undergraduate students in identifying and pursuing their career goals. Assist with job searches by helping students find employment opportunities and providing guidance on resume writing and interview preparation. This role may also involve, in coordination with other staff and units on campus, organizing on-campus events with companies and government agencies to connect students with potential employers. The ultimate goal is to ensure all students secure degree-related employment in a company or government agency, or gain acceptance to graduate school, by the time they graduate. May also assistant and support graduate students in some of these areas
Provide individual and group advising to CAICC undergraduate students, particularly during peak advising periods. Offer guidance on academic requirements, course selection, policies, procedures, and available campus resources. Utilize USF information systems (such as Banner, OASIS, and DegreeWorks) to deliver effective advising services and maintain confidential student records. Support new student enrollment by participating in Orientation and other college and university activities with other advisors. Support graduation check-out procedures with other advisors
Performs other duties as assigned
POSITION QUALIFICATIONS:
MINIMUM:
This position requires a Bachelor's degree in Education, Counseling or academic field directly related to the Advisor's specific responsibilities with two years of experience in advising or related academic functions within higher education. Work experience may not be substituted for the Bachelor's degree requirement for this position.
PREFERRED:
Preferred is a Master's degree in Education, Counseling, or academic field directly related to the Advisor's specific responsibilities plus a track record of positively impacting student success in a post-secondary institution. At least two years familiarity with computing (or tech) directly related to the Advisor's specific responsibilities with two years of experience in advising or related academic functions within higher education including working with students in career planning and job search
USF Tampa
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 38831
Posting Date: 2/21/2025
Posting End Date: 3/31/2025
How To Apply
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Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
Federal Rights
Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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