Sales Operations Manager - Remote (Finance)
Description
At Vitalant, our mission is to connect people and lives through the gift of blood, and our success depends on strong partnerships and innovative strategies. We are seeking a Sales Operations Manager to support our Blood Services Client Sales team with the analytics, tools, and insights that drive our mission forward.
In this role, you'll oversee sales analytics, CRM systems, staff training, and cross-functional collaboration with Sales, Marketing, Finance, and IT. Your work will include analyzing data, generating performance metrics, forecasting, and providing market insights to inform financial planning and sales strategies. As an individual contributor, you'll play a key role in equipping our teams with the resources they need to meet and exceed sales goals, directly supporting Vitalant's life-saving mission.
What to Expect
Schedule: Monday - Friday
Our comprehensive total rewards support you, your family, and your future with:
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
- Develop annual operating plans and support business budgeting aligned with strategic goals.
- Prepare financial assessments, including ROI and profitability analyses, to guide leadership decisions.
- Train and support sales teams in systems like Power BI, CRM, and contract management tools.
- Provide actionable sales analytics, reports, and ad hoc insights for leadership teams.
- Collaborate with sales and finance to create accurate forecasts and analyze sales pipelines.
- Analyze market trends, competitive landscapes, and customer feedback to enhance strategies and service quality.
- Manage and maintain the CRM system, ensuring data accuracy and user adoption.
- Foster cross-department collaboration to streamline communication and drive alignment.
Requirements
Knowledge/ Education
- Bachelor's degree or similar work experience in related field required.
- Knowledge of financial systems (Oracle/Workday) and Contract Management System (Evistort) is preferred.
- Working experience and knowledge of the following tools required:
- Microsoft Suite - Excel, Word, PowerPoint
- Power BI
- Microsoft Dynamics CRM
Five years of sales operations, financial-related or strategic marketing experience is required.
Skills/ Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Strong analytical skills required.
Data literacy required. 5. Advanced Excel skills required.
Summary
About Us
Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 bl ood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.
For more EEO information about applicant rights click here
