Content Manager - Marketing (Finance)

This role works closely with marketing, product, data & analytics, and legal & compliance partners to deliver successful customer lifecycle campaigns. This is a great opportunity to join a collaborative team that offers plenty of growth opportunities for a dedicated technical marketer.

What you'll do

You'll be communicating with a growing 26.7+ million member subscriber base and helping to craft communications like:

• Welcome/Onboarding
• Upsell and Winback sales copy promoting credit monitoring/identity theft protection products
• Lead generation (credit and insurance products)
• Retention and churn prevention
• Survey invitations
• Monthly Newsletters
• Educational material on credit-related topics
• Administrative product-related comms

What experience you need

• BA/BS Degree, preferably in Marketing, Digital Marketing or Technology, or equivalent working experience.
• The ideal candidate has at least 2 years' experience in the financial services industry and digital marketing in the email channel
• Proven experience in marketing copywriting and content creation, preferably for consumer financial products or related industries.
• Excellent editing and proofreading skills to help us to maintain brand voice consistency.

What could set you apart

• Visual design skills: Conceptualize, design, and develop engaging digital creative assets, including graphics, animations, videos, and other multimedia content for CRM channels (email, site, and app).
• Experience with multi-channel marketing journeys (email, SMS, mobile).
  Highly effective communicator and skilled relationship-builder.
  Familiarity writing and/or editing HTML.
• Strong aptitude for learning product-specific information and translating it into consumer-friendly messaging.