Service Operations Analyst (Information Technology)

The Team

We are seeking an Analyst, Service Operations, to join American Tower's U.S. Tower division's Service Delivery organization. The organization executes and delivers various product lines including customer services programs and new asset developments, while also managing capital improvement and structural redevelopment projects across the Company's U.S. tower portfolio. You will conduct financial research to ensure issue resolutions for revenue-driving services programs, analyze data to support financial forecasting and other critical business evaluations. As a Services Operations Analyst, you will partner cross-functionally with the Finance, Supply Chain, Shared Services and IT departments to streamline and automate processes and implement reporting to ensure financial and production data alignment for revenue-driving services.