CODE ENFORCEMENT AIDE (Finance)
ABOUT THE POSITION
The County of Riverside Department of Code Enforcement is seeking to fill a Code Enforcement Aide to support the Palm Desert location.
The Code Enforcement Aide will be assigned to a Code Enforcement team and provide specialized clerical support to the contact center. Duties will include assisting the public by answering phones, processing mailing, and providing support to various offices.
Candidates must be able to type 25 net words per minute and may be required to take and satisfactorily complete a virtual and/or in-person exam.
Competitive candidates demonstrate knowledge of Riverside County land use ordinances, codes, and regulations. Candidates who are bilingual in Spanish and have experience providing customer service both in person and over the phone are preferred.
Meet the Department!
The Riverside County Code Enforcement Department is responsible for protecting the health, safety, and welfare of residents in the unincorporated areas of Riverside County.
EXAMPLES OF ESSENTIAL DUTIES
• Perform complex clerical work requiring the application of code enforcement and community improvement policies and procedures, laws, and specialized terminology.
• Prepare and process code enforcement complaints which require the review of complex source material and a thorough familiarity with land use and building policies, procedures, terminology, and various applicable laws in order to open and prepare case files for investigation.
• Give information to the public or agency representatives in situations where judgment and interpretation of departmental policies and regulations are required.
• Review a variety of case file material, reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances.
• Answer questions involving searching for and summarizing technical land use, zoning, building, or housing code data, laws, policies, or procedures; answer questions regarding the Community Improvement Program and activities.
• Perform routine non-contact investigations.
• Compile a variety of documents and investigative reports which require locating sources of information, devising forms to secure the data, and determining the proper format for finished documents; design or revise office forms.
• Set up and maintain complex code enforcement filing and/or Community Improvement Program systems.
• Initiate replies to routine correspondence; compose correspondence, simple investigative reports, and other materials requiring the application of code enforcement and/or subject matter knowledge and discrimination in the selection of data; may provide technical guidance to other clerical staff; prepare and revise written procedures.
• Type a wide variety of complex code enforcement and/or community improvement materials related to the opening and maintenance of case files, utilizing information processing equipment; develop automated files and maintain the storage medium; develop and revise standardized formats for documents for code enforcement and/or Community Improvement Program.
• Operate computerized and standard office equipment; isolate and resolve equipment and procedural problems; perform backup of systems and maintain archived record library and case reference logs; serve as technical expert on the operation of information processing equipment.
MINIMUM QUALIFICATIONS
Experience: Two years of clerical experience. (Completion of 30 quarter units or 45 semester units from an accredited college or university in administration of justice, land use, planning, building and safety, civil engineering, zoning, public administration, public relations, social science, marketing, education, or a closely related field may substitute for one year of the required experience.)
Knowledge of:The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing and operating standard office equipment.
Ability to: Understand the capabilities and applications of information processing equipment; consider the requirements of the Code Enforcement Department; proof and correct documents into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; learn to read and interpret maps, property descriptions and related documents; learn, understand, apply, and explain regulations and policies relating to building, housing codes, land use and zoning, and community improvement programs; compile information from various sources; communicate effectively; deal tactfully and courteously with the public; establish and maintain effective working relationships.
Skills:Sufficient skill in typing to enable the applicant to complete 25 net words per minute is required.
Test: All candidates may be required to take a typing test and will be required bilingual Spanish level 1 test prior to being considered for any Code Enforcement Aide position.
SUPPLEMENTAL INFORMATION
License/Certificate: Possession of a valid California Class C Driver's License is required. To operate county vehicles when traveling to other office locations spread throughout the county to meet business needs.
This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Code Enforcement Department may be considered before other applicants depending on the volume of applications received.
If you have any questions regarding this posting, please contact Alex Jones at
aljones@rivco.org
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APPLICATION INFORMATION
Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
