Sales Support Representative (Sales)

Sales Support Representative

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This position exists to maximize the sales opportunities of their Outside Salesperson. The SSR position is the link between the customer/Sales Rep and internal operations for the functional aspects of the entire sales process. This position is the direct arm of the Outside Rep, and exists to allow the Outside Rep more time to develop existing or new customers.

Essential Duties and Responsibilities:

• Responsible for assisting the Outside Salesperson in all functional areas of order administration – quoting, ticketing, initiating orders, researching special order pricing, scheduling deliveries, follow-up on information, and communicating customer/Sales Rep needs to operational personnel
• Responsible for communicating with customers by email, phone or in person to assist in satisfying their project needs
• Learn total relationship with all customers assigned to team in order to effectively back up Outside Sales Rep and help customers with questions or jobsite needs directly
• Be prepared to visit jobsites and service customer in times when Outside Rep is unavailable
• Responsible for processing and coordinating returns of material from customers, making sure credits are processed and any necessary follow-up with customer is achieved
• Learn, utilize and adhere to Kimal's operational policies and procedures in order to process orders and serve customers
• Be present at all required product training meetings or required company meetings where Sales Team is expected
• Have a good knowledge of products that Kimal sells (lumber, doors, mouldings, trusses, etc.), and be able to effectively and professionally coordinate the sales function.
• Any other tasks as assigned by management

Skills Needed:

• High school diploma or general education degree (GED) and three to six months of building materials experience.
• Ability to read and write in English.
• Be very organized and detailed to handle chaotic sales environment effectively and relatively mistake-free.

Physical Demands: These physical demands are representative of those that must be met to successfully perform the essential functions of this job.

• Regularly required to walk, see, talk and hear. Often required to stand, climb or balance, and to stoop, kneel, crouch, or sit.
• Regularly required to lift up to 10 pounds. Often required to lift up to 25lbs, and occasionally required to lift up to 50lbs.
• Regularly required to see clearly with close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), peripheral vision (ability to observe an area that can be see up and down or the left or right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Competitive Benefits Package:

• Safety Bonuses available

• 401(K) Retirement Plan including Employer Match

• Paid Vacation, Sick and Holidays

• Health Insurance: Medical, Dental & Vision

• Life, AD&D, Short & Long-Term Disability

• Health & Wellness Programs

• Flexible Spending Accounts

• Health Savings Accounts

• Employee Discount Programs
 
 

This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age race, gender color, religion, national origin, disability marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law.

 

All duties and responsibilities are essential job functions and requirements and are subjected to possible modifications to reasonably accommodate individuals with disabilities.

 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.